Privacy

At Oishi Bruu, your satisfaction is our priority. Whether you're exploring our artisanal mushroom-based products or placing a bulk order, we're here to support you every step of the way.

Support Hours

Our customer care team is available:
Monday to Saturday | 9:00 AM – 6:00 PM

Feedback & Complaints

We love hearing from our customers!
If you have suggestions, compliments, or concerns, feel free to reach out.
We aim to resolve all complaints within 48–72 hours.

Product Assistance

Have questions about our mushroom products, storage, benefits, or usage ideas?
Visit our FAQ page or contact our team for personalized assistance.

📌 Privacy & Safety

Your trust matters to us. Here’s how Oishi Bruu protects your information and ensures product safety.

Data Collection

We only collect the information required for order processing — such as your name, address, phone number, email, and payment details.
We never sell or share your personal data with third parties, except trusted service partners like shipping and payment providers.

Data Security

  • Our website is protected with SSL encryption, keeping your data secure during every transaction.

  • All payments are processed through verified and secure payment gateways.

Your Rights

You may request to access, update, or delete your personal information at any time.
Just email us at brewmaster@oishibruu.com.

Safety Promise

  • All Oishi Bruu products are handled, packed, and stored under strict hygienic conditions.

  • Our mushrooms are cultivated through sustainable, clean, and safe farming methods — ensuring freshness, purity, and quality in every batch.

📌 Wholesale & Bulk Orders

We proudly supply bulk mushrooms and specialty mushroom products to:
Restaurants, Cafés, Retailers, Hotels, Cloud Kitchens, Distributors, and Importers.

Bulk Order Details

  • Minimum Order Quantity: 25 kg

  • Pricing: Customized discounts available for large-volume requirements

How to Place a Wholesale Inquiry

Email us at: brewmaster@oishibruu.com
Please include:

  • Business name

  • Product types

  • Required quantity

  • Delivery location

Processing & Lead Time

Wholesale orders typically require 5–7 business days, depending on volume.

Partnership Opportunities

Looking for long-term supply or collaboration?
We’d love to connect — reach us through email or phone to discuss partnership possibilities.

📌 Payment Methods

We offer secure and convenient payment options to make your shopping experience easy:

  • Credit / Debit Cards

  • UPI

  • Net Banking

  • PayPal

  • Offline Payments (for wholesale orders)

Need Help?

The Oishi Bruu team is always happy to assist you.
If you have any questions about our products, policies, or orders, feel free to reach out anytime.